Kanters Special Products B.V. may process personal data about you, because:

• you make use of the services of Kanters Special Products B.V.,
• and/or because you provide Kanters Special Products B.V. with these data yourself after having agreed to this privacy statement by filling in a contact form on the website.

Below you will find an overview of the personal data we process:

• Company details
• First and last name
• Telephone number
• Fax number
• E-mail address
• Data about your activities on our website
• Address data
•  IP address
• Industry sector
• Sub-sector Purchase history
• UBN number

Our website and/or service does not intend to collect data on website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@kanters.nl and we will delete this information.

Kanters Special Products B.V. processes your personal data in order to contact you by phone if you so request, and/or to contact you in writing (by e-mail and/or by post) if you cannot be reached by phone in the unlikely event.

Kanters Special Products B.V. processes your personal data for the following purposes:

• Ordering
• Marketing
• Informing
• To apply for a job

3.A. Ordering

• Processing of orders (products and services)
• Calling or e-mailing if this is necessary for our services to be carried out

Processing of orders

If you place an order with Kanters Special Products B.V., we need your details to be able to process your order. We process your company name, first and last name and address to deliver your order. Your phone number and e-mail address are stored to contact you – if necessary – and to inform you about the processing of your order.

3.B. Marketing

• Sending our email newsletter
• Mailing for the purpose of surveying your satisfaction as a customer through a customer satisfaction survey
• Marketing analyses and optimizations with the aim of providing you with the best possible information about our products and services

Newsletter

When you subscribe to our newsletter, we save your name and your e-mail address in order to be able to send you the newsletter. To test the quality of our newsletter and our online services, we send out a quality survey among all newsletter recipients once or twice a year. We save information about the sector in which you work so that we can send the right mailing to the right people.

Analytics

The website of Kanters Special Products B.V. collects your data to improve our website. This is done via Google Analytics. This data is collected via your IP address. This includes information related to the duration of your website visit or the specific website pages on our site that you visit.

3.C. Informing

• Informing about our products and services
• Sending out housekeeping announcements

Request for contact

If you request us to contact you via the contact form on the website, we will only ask for the data necessary to be of service to you. We use your name, company name and postal code to link you to the correct contact person within our company. Your e-mail address and telephone number will be used to contact you.

3.D. Applying for a job

• Processing letters of application and C.V.’s

Processing of job applications

If we receive letters of application and resumes from any person, we will handle this data with care. Information from letters of application and C.V.’s will only be used to assess the applicant and possibly invite them for job interviews. Letters of application and C.V.’s of applicants who do not pass the first selection are immediately deleted from our database. The application letters and C.V.’s of applicants who are invited for an interview are deleted from our database within two months after the application process has been completed.

Kanters Special Products B.V. does not make decisions on the basis of automated processing about matters that can have (considerable) consequences for people. These are decisions made by computer programs or systems, without a human being (for example an employee of Kanters Special Products B.V.) being involved. Kanters Special Products B.V. uses the following computer programs or systems:

• MailChimp
• Exact Globe

Kanters Special Products B.V. saves your personal data no longer than strictly necessary to realise the goals for which your data are collected. We use the following retention periods for the following (categories) of personal data:

Ordering > in accordance with the fiscal storage obligation of the tax authorities

Marketing > up to 2 years after last contact

Newsletter* > until the moment you unsubscribe from the newsletter

Informing > up to 2 years after last contact

At the end of the employment contract or upon completion of an application process, which process did not lead to the conclusion of an employment contract, the following data will be deleted by the Processing Responsible Party within 1 month:

• Personal data of family members;
• Curriculum Vitae and details of education followed;
• Personal data that is published on the website of the Processing Responsible Party.
• Personal data (name, address, details of partner, names of children, photograph of family, hobbies of Complainant) that has been made available with permission for online purposes.

*Special marketing activity

Cookies or comparable techniques

Kanters Special Products B.V. only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimize our website. You can unsubscribe from cookies by configuring your internet browser in such a way that it no longer saves any cookies. In addition, you can delete all information previously stored using your browser settings.

Google Analytics

Kanters Special Products B.V. uses Google Analytics to track how users use the website and how effective Google Adwords ads from Kanters Special Products B.V. are at Google search result pages. The information thus obtained, including the address of your computer (IP address), is transmitted to and stored by Google on servers in the United States. Please read Google’s privacy policy for more information. You can also find the privacy policy of Google Analytics here.

Google can provide this information to third parties if Google is legally obliged to do so, or to the extent that these third parties process the information on behalf of Google. Kanters Special Products B.V. has no influence on this.

Kanters Special Products B.V. has not given Google permission to use Analytics information obtained via Kanters Special Products B.V. for other Google services.

You have the right to inspect, correct or remove your personal data. In addition, you have the right to withdraw your permission for the data processing or to object to the processing of your personal data by Kanters Special Products B.V. and you have the right to data portability. This means that you can submit a written request to us to send your personal data in our possession in a computer file to you or another organisation named by you.

You can send a request to inspect, correct, delete, transfer your personal data or request to withdraw your permission or objection to the processing of your personal data to info@kanters.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. In this copy, please make a black out of your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Kanters Special Products B.V. would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Kanters Special Products B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our GDPR contact person via info@kanters.nl.